FAQ
Clear answers to the most common questions about EASY LASER machines, delivery, and service.
Select a question to reveal details. Need more help? Reach out anytime and we will respond within 24 hours.
Talk to our teamOur engineers stay online for 24 hours to troubleshoot and provide solutions quickly.
Every unit is fully assembled, calibrated, and test-run before shipment. We record cutting/welding videos and send reports so you can confirm the quality.
If you have special production requirements, we fine-tune fixtures, software, and parameters to match your workflow before dispatch.
Standard models usually leave the factory 5-7 days
We accept TT, LC, Alibaba Trade Assurance, and other commonly used methods.
Typical terms: 100% advance payment, or 30% deposit with 70% balance cleared before delivery.
We are the original manufacturer. Building machines in-house allows strict quality control and responsive after-sales service.
Visitors are always welcome to audit our production line and witness live demonstrations.
Share your material, thickness, expected tolerance, and working videos or drawings. Our engineers will recommend suitable power, worktable, and accessories.
We can also provide sample processing so you can compare edge quality and productivity before placing an order.