Service

One-stop pre-sale, in-sale, and after-sale support keeps your laser lines productive around the clock.

What you can expect

Dedicated project managers coordinate logistics, installation, and operator training worldwide.

Weekly updates, bilingual documentation, and on-time delivery milestones.

Each machine passes optical alignment, burn-in, and cut/weld sampling before shipment.

Flexible jigs, vision positioning, and extended axis options cover diverse industries.

Responsive SOPs that keep your project on schedule.

Application engineers match power, worktable, and optics for your material list.

Free sample cuts/welds/cleaning so you can validate edge quality and efficiency.

Recommend gas, nozzle, and wobble parameters for repeatable throughput.

ROI and TCO calculation tailored to your batch size and shift schedule.

Responsive SOPs that keep your project on schedule.

Dedicated PM shares weekly build photos and FAT checklist progress.

Live video FAT with cutting/welding samples and calibration reports.

Export-grade crates, humidity protection, and multi-port shipment plans.

Pre-send power/air layout, foundation, and E-stop checklist to your site.

Responsive SOPs that keep your project on schedule.

Online diagnostics, alarm interpretation, and parameter tuning.

Engineers guide leveling, beam centering, and operator certification.

Consumables and core parts stocked to reduce downtime.

Software updates, process libraries, and retrofit options.

Share your drawings, material, or production goals and our engineers will prepare a tailored proposal within 24 hours.

Download brochures